Frequently Asked Questions
Everything you need to know about your luxury jewelry experience at Bella Cosa Jewelers.
How do I determine my correct ring size?
To ensure a perfect fit, we offer a printable size guide on our website. Alternatively, you can visit our showroom for a professional fitting or request a complimentary physical ring sizer to be mailed to your home.
What is your return and exchange policy?
We offer a 30-day return or exchange policy for most jewelry in its original, unworn condition. Please note that custom-designed pieces and engraved items are final sale and cannot be returned.
Are your diamonds and gemstones ethically sourced?
Yes, Bella Cosa Jewelers is committed to ethical sourcing. All of our diamonds are conflict-free and compliant with the Kimberley Process, ensuring that our supply chain adheres to the highest humanitarian standards.
Do you offer shipping insurance on high-value orders?
Every order shipped from Bella Cosa Jewelers is fully insured during transit at no additional cost to you. For security purposes, all deliveries require an adult signature upon arrival.
Can I customize an existing design or create something new?
Absolutely. We specialize in custom jewelry design. Our expert jewelers can modify existing styles or work with you to create a completely unique piece from scratch using 3D CAD technology.
Do you provide appraisals for insurance purposes?
Yes, all jewelry purchases over $500 include a complimentary retail replacement appraisal conducted by our GIA Graduate Gemologists to ensure you can properly insure your new investment.